30-day money-back guarantee
We're sorry to see you go. If we can do anything to make it better, please let us know.
To get the 30 day money-back guarantee for your shared hosting account, please write to use within the first 30 days of purchase. We cannot refund you until the cancellation request is complete.
The following restrictions and limitations apply to our 30 day money back guarantee:
- Refund not valid for administrative fees, install fees for custom software, or domain name purchases.
- Offer valid only for the first package purchased for billing accounts less than 45 days old.
- Packages paid for with check, money order, or bank wire transfers are not eligible for refund.